Terms & Conditions

1. General

These terms and conditions ("Terms and Conditions") govern the use of the mobile application Nona (hereinafter the "Service"). By accepting the terms and conditions, you ("you") enter into an agreement with Nona Labs AB, organization number 556957-1747 with address Poppelvägen 5, 184 43 Åkersberga ("we" or "us").

The service is provided through the Nona application (the "App") and downloaded via the AppStore or Google Play. By using the Service or creating a user account with us, you agree to these Terms and Conditions.

2. Age limit

Persons under the age of 18 may not use the Service without the consent of their legal guardian.

3. Non-medical advice

The information, materials and tools available in the App does not constitute medical advice. Nona does not assume any medical responsibility for the User or their relatives. Please contact your health care provider for medical advice.

4. Service

Nona is a health application that allows you to track your health status and wellbeing over time. You can use the App to register the illnesses, pain, suffering and medicines of yourself and your relatives (the "Service").

Everyone who uses the Service is described in these Terms and Conditions as "Users", which also includes you as a party to the agreement you enter into with us by accepting these Terms of Conditions.

5. Accessibility

The Service is normally available every day of the week. However, Nona cannot guarantee that the use of the Service will be uninterrupted or free of errors. The Service may from time to time be totally or partially unavailable when performing necessary backups, maintenance, enhancements, security updates or similar actions. Nona will, as far as possible, inform you of such planned interruptions.

6. License

The User is granted a personal, in time unlimited, non-exclusive and limited right of access to the App for the number of users specified in the agreement and for which the license fee has been paid. The user is thus not entitled to sublicense the App to a third party or otherwise assign their right of disposal. The user's right of disposal assumes that the terms of this agreement are otherwise fulfilled. The User is not entitled to make copies of the App or any other material that accompanies the App other than what is required to use the software in accordance with the Agreement. The User may not make changes to the App's code. The User is not entitled under any circumstances to transfer or assign, in whole or in part, any license regarding the App to third parties.

7. User Account

In order to use the Service, you must create a user account ("User Account") with us and log in to the account. Instructions on how to create a User Account can be found in the App. You can create a User Account with your phone number. Through the App you can create user profiles for relatives and register information about them as well as share this information with others. 

When you create a User Account you will be asked to share certain information about yourself. Please read our Privacy Policy (https://www.nona.com/privacy-policy-sv) before using the Service. Do not use the Service unless you accept the Privacy Policy.

You are responsible for protecting your login credentials from unauthorized access. If you have reason to believe that someone else has accessed your User Account, please notify us immediately. We have a right, but not an obligation, to block access to your User Account if we have reason to believe that any unauthorized person has gained access to it.

8. Uploaded Material

In the Service you can upload content such as diary entries, health details, medicines and illnesses (the "Uploaded Material"). You accept and warrant that you will not upload or distribute Uploaded Material within the Service that is abusive, gross, hateful, infringing on anyone's privacy or harmful to other users (for example, members, non-members and third parties), harmful to Nona business interests, or encouraging behavior that would constitute a violation of civil liability or otherwise violate any local, national or international law or provision. You also undertake not to submit or publish material that is spam or unauthorized advertising, such as soliciting other users to buy or sell products or services. Nona reserves the right to remove Uploaded Material at its sole discretion.

9. Intellectual Property

The content of the Service, such as text, trademarks, graphics, logos, button icons, images and compilations thereof, all software used in the Service, and the contents of the offering, belong to Nona, Nona's licensor or suppliers ("Intellectual Property"). The Intellectual Property Rights are protected by applicable laws, including, and without limitation, the Copyright Act and other laws protecting intellectual property and property rights. You undertake to comply with all such applicable laws and not to modify or remove any copyright or ownership notices in such Intellectual Property.

Ownership of all Uploaded Material belongs to you, or the third party who has the intellectual property rights to such Uploaded Material. You hereby grant us a worldwide, perpetual, non-exclusive, royalty-free and transferable right to dispose of, process, store, publish, distribute, stream, transmit, play, code, copy, present, display and otherwise use Uploaded Material to provide the Service, or any of our existing or future products or other services.
You warrant that you hold all necessary rights to view and upload Uploaded Materials, to use Uploaded Materials in other ways, and to grant us the license to Uploaded Materials as above.

10. Network Access

You are solely responsible for securing your access to the network needed to use the Service. There may be additional costs for e.g. data transfer and messaging services. We do not bear these costs. Furthermore, you are responsible for procuring and updating the hardware or software needed to access the Service.

11. Personal Information

We process personal information that we receive in connection with the use of the Service. The personal data is processed in accordance with our Privacy Policy (https://www.nona.com/privacy-policy-sv).

12. Limitation of Liability

The Service, including the App, is provided in its existing condition without any guarantees of any kind. Your use of the Service is solely your own responsibility and is done at your own risk. We make no warranties - direct, implied or otherwise - regarding the availability, quality, fitness of any particular purpose, suitability or accuracy of the App or the Service in general.

We recommend that you do not rely on the Service for any purpose that is important to you as there may be situations when the Service will not be available, due to, but not limited to, maintenance and circumstances beyond our control. In addition, we reserve the right to change or discontinue the provision of the Service, at our sole discretion, in the future. To the extent permitted by mandatory law, we will not be liable to you or any third party for any direct, indirect or other harm whatsoever. We are not liable to you for any third party claims directed against you.

13. Indemnification

You are liable to us for any damages incurred by us, or any third party, for your breach of these Terms and Conditions, including but not limited to the abuse of the App. You further agree to indemnify us in relation to all claims, costs (including reasonable legal costs), damages, expenses, damages and losses that we have incurred in any way due to your violations of these Terms of Use or other applicable law.

In the event that any Uploaded Material infringes any third party's intellectual property, you agree to immediately remove all infringing parts of the Uploaded Material and hold us harmless for all damages, costs and expenses we incur as a result of such infringement.

14. Transfer

You may not assign or transfer any rights, obligations or licenses set forth in these Terms and Conditions. We may assign and transfer our rights under these Terms of Use without your consent and without sending you a notice.

15. Commitments in relation to Apple and Google

In accordance with the above, you are granted only a limited license to the App. Nona, it’s licensors and / or suppliers retain ownership of the App (and any copy of the App). Standard data traffic rates may apply when using the App.


This section sets out the specific terms and conditions applicable to the use of the App in Apple iOS-based Mobile Devices and downloaded through the App Store ("Nona’s iOS App").

  1. You agree that the terms of this paragraph apply between you and Nona (not with Apple Inc).
  2. You hereby undertake to use the Nona's iOS App solely in accordance with Apple Inc's ("Apple") at any time applicable terms of the App Store.
  3. Nona, and not Apple, is solely responsible for Nona's iOS App as well as the Service and Offering available therein. You understand that Apple has no obligation or liability to you with respect to the Nona's iOS App or this Agreement.
  4. Nona, and not Apple, is solely responsible for and manages any and all claims regarding Nona's iOS App or your possession of and / or use of the Nonas iOS App in accordance with this Agreement.
  5. Nona, and not Apple, is also responsible for any third party claims regarding intellectual property infringement attributable to the Nona's iOS App and your possession of or use of the Nonas iOS App.


This section sets out the specific terms and conditions of the use of the App on Android-based mobile devices (the "Nona’s Android App") and applies between you and Nona:

  1. Google Inc ("Google") provides Google Play, where you download the Nona’s Android App
  2. You hereby undertake to use the Nona's Android App solely in accordance with Google's applicable terms of Google Play
  3. Nona, and not Google, is solely responsible for Nona's Android App and the Services and Services available therein. Google has no obligation or liability to you with respect to Nona's Android App or this Agreement.

16. Modification of the Terms 

We reserve the right to unilaterally change the terms of these Terms of Use from time to time. The terms and conditions are available on our website, https://www.nona.com/terms-conditions-sv. If your consent is required because of the changes, we will provide you with further notice as appropriate depending on the circumstances, and request your consent in accordance with the applicable data protection regulations.
You have the right to cancel your User Account at any time and without prior notice and remove your content from the Service.

We have the right to suspend your access to the Service, with immediate effect, if we have reason to believe that you violate these Terms and Conditions. Furthermore, we reserve the right, at our sole discretion, to modify, cancel or temporarily or permanently discontinue our provision of the Service without prior notice thereof, or as required by law or governmental decision. You agree that we are not liable to you or any third party for such modification, interruption or termination.

17. Support

If you have any questions or concerns with the Service, please contact Nona's support. Any complaints are handled through the support. Contact information for Nona's support is given in section 19 below.

18. Applicable law and disputes

This agreement shall be interpreted and applied in accordance with Swedish law.

In the event of a dispute with Nona, you have the right to contact the Swedish National Board for Consumer Complaints (Sw. Allmänna reklamationsnämnden, ARN), provided that the case meets ARN's rules of procedure (e.g. regarding time and value limit).

You also have the right to apply to an ordinary court.

19. Contact information

Nona Labs AB

Kammakargatan 47
111 24 Stockholm
Telefon: +46 708 591 691
E-post: info@nona.com